No plans, no seats, no minimum spend, no annual contract. You top up one credit balance and it's drawn down by whichever services your clients use. They pay you whatever you decide — that spread is your business.
| What | You pay | Notes |
|---|---|---|
| Phone agent minutes | 10p / min | Billed per second after a one-minute minimum on answered calls. Volume rates as your book grows. |
| Premium voices | +2p / min | Only on calls that actually used a premium voice. Standard voices are included. |
| Caller memory | £3.00 / month | Per agent, optional. Your agent recognises repeat callers. Switch it off any time and unused days are credited back. |
| Phone numbers | On request | We allocate numbers to your account. You can also divert an existing business line to us for free. |
| Everything else | £0 | Unlimited agents, clients, team members and API keys. White-labelling, transcripts and usage reports are included. |
| Web chatNext | — | The same agent brain on your client's website. Priced when it ships, billed from the same balance. |
| Model accessOn the roadmap | — | An OpenAI-compatible endpoint for the technical end of your book, with per-key spend caps. |
Prices exclude VAT. New accounts start with £10 of free credit on approval — enough to hear your first agent answer real calls before you spend anything.
Move the sliders. This is your margin, not ours — based on voice, the service that's live today.
Your cost is 10p a minute. Agencies commonly charge their clients two to three times that, often as a monthly retainer rather than per minute.
| You invoice your clients | £1,500 |
| You pay BytePilot | −£500 |
| You keep | £1,000 |
That's a 67% margin.
Start with free creditAn estimate, not a quote — real calls vary in length and your clients won't all use the same amount. It uses today's published rate and assumes standard voices.
No. You buy credit and it's drawn down as your agents talk. If a quiet month happens, you spend almost nothing. The only recurring charges are optional extras you switch on yourself, and they're listed above.
Your agents answer with a polite unavailable message rather than failing awkwardly, and you get an email before it happens. Auto top-up keeps a card on file and tops you back up automatically if you'd rather never think about it.
You can charge your clients whatever you like — we never see or touch that relationship. Inside BytePilot, usage is tracked per client and per agent so you know exactly what to invoice each one.
No. Emails, texts and transcripts carry your brand, your logo and your reply-to address. There's no "powered by" anywhere your client can see.
Cancel by stopping — there's no contract to exit and no notice period. Unspent credit stays on your account, your data is exportable through the API, and a number we allocated can be ported away.